Privacy Policy
Welcome to the official website of bujakmudge (hereinafter, "this website"). Bujakmudge (hereinafter referred to as "we") highly values the protection of your personal information and is committed to providing you with a safe and reliable service experience. This Privacy Policy aims to clarify the methods and scope of our collection, use, storage, protection, and sharing of your personal information, explain your rights regarding it, and describe the measures we take to protect it.
Please carefully read and fully understand all the contents of this Privacy Policy before accessing, registering, or using the services of this website. Once you access or use this website, you are deemed to have voluntarily accepted the constraints of this Privacy Policy; if you do not agree to this Privacy Policy, please do not use the services of this website. This Privacy Policy has the same legal effect as the "bujakmudge Website Terms of Use," and for matters not covered herein, please refer to the relevant terms or laws and regulations.
1. Scope of Application
This Privacy Policy applies to all operations you perform and all services you enjoy through this website, including but not limited to account registration, login, product browsing, order submission, information inquiry, and interactive communication. If you are redirected to this website through a third-party platform or log in to this website using a third-party account, you must also comply with the privacy policy of that third-party platform; we only process personal information generated by your use of this website's services.
Please note that this Privacy Policy does not apply to third-party websites, applications, or services not operated by us. Even if such third parties are linked to this website, we are not responsible for their information processing practices.
2. Collection and Use of Personal Information
We collect and use your personal information in accordance with the principles of "legality, legitimacy, necessity, and good faith," collecting only the information necessary to achieve the purpose of our services and avoiding excessive collection.
(1) Personal Information Provided Voluntarily
- Account Registration and Login: When you register an account on this website, you need to provide your mobile phone number, email address, and password for identity verification, account login, and security verification. You can provide supplementary information, such as your name and shipping address, to optimize the order submission and logistics delivery experience. Not providing such supplementary details will not affect the use of basic services.
- Orders and Transactions: When you submit an order and complete payment, you need to provide the recipient's name, contact information, shipping address, and payment account information. We will use this information to complete order processing, logistics delivery, payment settlement, and after-sales follow-up.
- Interactive Communication: When you use the comment, consultation, complaint, feedback, and other functions of this website, you may voluntarily provide relevant content and contact information. We will use this information to address your needs and resolve your issues.
(2) Automatically Collected Personal Information
When you visit or browse this website, our system will automatically collect certain information through technical means to optimize service experience and ensure service security, including but not limited to:
- Device Information: Such as your device model, operating system version, browser type, device unique identifier, etc., used to adapt service display to different devices and troubleshoot device compatibility issues.
- Access Information: Such as IP address, access time, pages viewed, dwell time, click records, etc., used to count website traffic, analyze user behavior preferences, and optimize website content layout and service processes.
- Log Information: Such as login logs, operation logs, order logs, etc., used to trace the service process, investigate abnormal operations, and ensure account and transaction security.
(3) Supplementary Explanation on Information Use
- We will de-identify, encrypt, or anonymize the personal information we collect. This processed information can be used for traffic statistics, service optimization, etc., without requiring your further consent.
- If we need to use your personal information for purposes not specified in this Privacy Policy, we will prominently notify you in advance. We will only proceed with processing after obtaining your explicit consent.
- You have the right to withdraw your consent at any time when your personal information is processed based on your consent. Withdrawal of consent will not affect the validity of information processing actions already completed based on your consent before the withdrawal.
3. Sharing, Transfer, and Public Disclosure of Personal Information
We strictly protect your personal information and will not share or transfer your personal information to any third party without your explicit consent, except as otherwise provided by laws and regulations.
(1) Information Sharing
We may share your personal information with third parties only in the following circumstances. We will supervise the information processing activities of third parties, requiring them to fulfill their confidentiality obligations:
- Necessary to complete a transaction or provide services, such as sharing consignee information with logistics service providers to complete delivery, or sharing transaction information with payment institutions to complete settlement.
- Based on your explicit consent, such as if you authorize a third-party platform to obtain your account information for joint login;
- Legal or regulatory requirements: such as providing necessary personal information to relevant departments according to instructions lawfully issued by administrative or judicial authorities.
(2) Information Transfer
If personal information needs to be transferred due to a merger, division, dissolution, bankruptcy, or other reasons, we will inform you in advance of the recipient's name, contact information, and information processing rules. The recipient will continue to fulfill its obligations under the Personal Information Protection Act; if the recipient changes the purpose or method of information processing, it must obtain your consent again.
(3) Public Disclosure
We will only publicly disclose your personal information with your explicit consent, or as otherwise provided by laws, regulations, or regulatory requirements. No third party may obtain or disclose your personal information without authorization.
(4) Exceptions to the Required Authorization
Sharing, transferring, or publicly disclosing your personal information does not require your prior authorization or consent in any of the following circumstances:
- Directly related to national security or defense security;
- Directly related to public safety, public health, or significant public interests;
- Directly related to criminal investigation, prosecution, trial, and execution of judgments;
- For the protection of your or other individuals' life, property, or other significant legitimate rights and interests, and where obtaining your consent is difficult;
- Personal information that you have voluntarily disclosed to the public;
- Personal information collected from publicly disclosed information, such as legitimate news reports and government information disclosure channels.
4. Storage and Protection of Personal Information
(1) Information Storage
- Storage Location: We store your personal information within the territory of the People's Republic of China. If cross-border storage is required, we will obtain your explicit consent in advance and comply with relevant laws and regulations.
- Storage Period: We will only store your personal information for the shortest period necessary to achieve the purpose of the service. After the storage period expires, your personal data will be deleted or anonymized. Where laws and regulations stipulate otherwise regarding storage periods, those stipulations shall prevail.
- Account Cancellation: Upon cancellation of your account on this website, we will cease collecting and using your personal information and will complete the deletion or anonymization of the data within the period stipulated by laws and regulations, unless retention is required to fulfill statutory duties or obligations.
(2) Information Protection
We adopt industry-standard physical, technical, and administrative security measures to protect your personal information and prevent loss, misuse, unauthorized access, disclosure, or alteration:
- Technical Safeguards: We employ data encryption, access control, firewalls, security audits, and other technical means to provide end-to-end encryption protection for personal information and restrict unauthorized access.
- Management Standards: We have established a comprehensive information security management system, clearly defining information processing procedures and personnel responsibilities, conducting regular security training and risk assessments, and promptly patching security vulnerabilities;
- Emergency Response: In the event of a security incident such as leakage or loss of personal information, we will immediately activate our emergency plan, take remedial measures, and report to you and relevant regulatory authorities promptly as required by laws and regulations.
Please note that there is no absolute security on the internet. You should appropriately safeguard your account information and verification credentials. If you notice any abnormalities with your account, please contact us immediately for assistance.
5. Your Personal Information Rights
You have the legal right to inquire about, correct, supplement, delete, withdraw consent, and cancel your account regarding your personal information. We will provide you with convenient channels to exercise these rights:
- Inquiry and Correction: You can log in to your personal account to view or modify your registration information, shipping address, etc. If you are unable to do this yourself, you can contact customer service for assistance.
- Supplementation and Deletion: If you find your personal information incomplete, you can proactively supplement it. For personal information that has exceeded its storage period or no longer needs to be retained, you can request that we delete it.
- Withdrawal of Consent: You can withdraw your consent to the collection, use, and sharing of information through account settings or by contacting customer service. After withdrawal, we will cease processing the corresponding data.
- Account Cancellation: You can apply to cancel your account through customer service channels. After verifying your identity, we will cancel your account in accordance with the established procedures and delete the relevant personal information.
If you exercise the above rights, we will process your application and provide feedback within 15 business days. We will not refuse reasonable applications; for applications that cannot be fulfilled, we will explain the specific reasons.
6. Revision and Notification of the Privacy Policy
We reserve the right to revise this Privacy Policy in response to changes in laws and regulations, business development needs, or technological upgrades. The revised Privacy Policy will be prominently displayed on this website and will take effect from the date of publication.
If the revision involves significant changes to your rights, we will notify you separately via website pop-ups, SMS, email, or other means. Your continued use of this website's services constitutes acceptance of the revised Privacy Policy.
Official Online Customer Service: Log in to the bujakmudge official website and go to the "Contact Us" page to initiate an inquiry.
We will process and respond to your feedback promptly after receiving it.
This Privacy Policy is effective from the date of publication, and the final interpretation right belongs to bujakmudge.
bujakmudge Team